Those models have specific update instructions in their user guides. ECS-2274 Erratic volume changes on Voyager 5200 UC. FSR-008751 - BT700 LED turns off when trying to transfer a call from an Avaya One-X Communicator softphone. Note that some models are exceptions to this rule. The BT 700 Adapter now pairs automatically with a Poly headset without requiring the user initiate pairing from Poly Lens Desktop or Plantronics Hub. How to Update Your Headset Firmware Through Microsoft Windows (1:30) Note: If you dont know if your user requires a 32- or 64-bit. Important: The installer generates an MSI using the latest version of Plantronics Hub. Following the instructions, generate your tenant-specific installer. How to Update Your Headset Firmware Through macOS (1:47) With the Plantronics Manager Pro open, go to Admin > Plantronics Hub > Installing Client WIN. Note: 'Automatic' updates If 'Automatic' is selected for Deployment Type, the target device must be attached via USB at. Changes will be initiated when the next polling cycle occurs. Click Save Policy/Save in the upper right. Plantronics HUB for Windows and for MAC To deploy a policy, go to Policy > Firmware/Software > Policy Name/Policy and review the details of the policy.Connect the headset via the included USB cable and click on the “Notifications” tab, you will be notified if there are updates available for your headset, or you can also click on the “Check for Updates” option. Access Level: Public Where to download Plantronics Hub software To download the PLT Hub Software: Go to Select the Plantronics Hub (desktop or mobile) to download. You can update the firmware on your headset (if applicable) by downloading Plantronics HUB software on your Win/Mac computer. Your headset needs to be in range and connected, and your headset battery to at least 50%. Access the “Settings” menu and tap the “Firmware Update” option. You can update the firmware on your headset (if applicable) by downloading the corresponding app to your mobile phone. Adjust headset microphone volume (softphone) Place a test softphone call and adjust softphone volume and PC sound volume accordingly. Control the level of ambient noise you hear by adjusting the volume wheel. While not on a call, tap the red Mute button to activate OpenMic and hear your surroundings. Turn on your headset and insert the DECT USB adapter into your laptop or PC. with Plantronics Hub for Windows and Mac. This ringtone alerts you if you are not wearing your headset and a call comes in. Your DECT USB adapter comes pre-subscribed to your headset. Some Poly headsets have the capability to update their firmware and fall into one of the following categories: Base ringtone volume Adjust the base ringtone volume setting in Plantronics Hub.
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